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FAQ - General Account Information Image

FAQ - General Account Information

Q: Do you offer "Safe Deposit Boxes"?

A: Safe Deposit Boxes are located at the Lakin and Garden City branch. For specific box sizes, availability and pricing, contact your local branch.

Q: What is the Bank's ABA/Routing Number?

A: 101106625

Q: How do I change the address on my accounts?

A: Come into the nearest branch location, complete a "Change of Address Form", and provide us with proof of your new address.

Q: How do I open an account?

A: Visit your nearest branch location to open an account.

Q: What forms of identification do you accept when opening an account?

A: Customers are required to present a valid form of ID; which must be a non-expired, government issued, photo identification. Examples of acceptable ID include, but are not limited to, driver's license, USA issued passport, and government ID. Contact your local branch for a complete list.

Q: Are my accounts FDIC insured?

A: Yes, accounts are all FDIC insured up to $250,000. For more details on what this means, check out the FDIC website.

Q: Is there a fee for Direct Deposit?

A: No, there is no charge to have Direct Deposit into an account.

Q: How can I obtain a balance on my account?

A: You can obtain account balances 24-hours a day via the bank's secure Online Banking and Automated Teller (620-355-6233 or  620-271-9777 or toll-free 1-888-970-1108) products or you may call your local branch during business hours.

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